We started PT HCM Medika in 2007, to help Indonesians to get great quality medical care from government hospital in Singapore. Setting up a company was easy. The challenge is to provide excellent service and good advice to our customer. How do we do that?
Firstly, we only hire people with the right attribute to deliver outstanding customer service: emphaty, patients, and willingness to help. Secondly, we provide intensive training on fundamentals of health care, so our staff could understand your needs and your concerns.
Our Staffs visit Singapore and Malaysia regularly, to learn about the latest developments. By keeping current, they can provide the right information and recommendations. We also meet with various doctors and hospital staff. That way, we can give our customers more useful insights.
Thanks to the hard work of our staff and the continuous support from our clients, we have grown from a small operation to a well-established company with offices in Jakarta and in Bandung.